Earthquake advisory

New Zealand remains a safe place to visit following the Kaikoura quakes of November 14. Most parts of the country, including the North Island and most of the South Island, are unaffected for travellers.

The most affected area is Kaikoura, a small community approximately 2 ½ hours’ drive north of Christchurch in the South Island. The town is currently inaccessible by road. Aftershocks are continuing to affect the area and can be felt as far afield as Wellington and Christchurch. However these will reduce over time.

The major international airports of Auckland, Wellington, Christchurch and Queenstown are all open and welcoming visitors as are regional airports.

Travellers flying into Christchurch can travel south and west as normal to areas such as Dunedin, Queenstown and the West Coast. Those wanting to travel north from Christchurch can take alternative routes to Nelson and Picton or fly to those towns.

Advice for travellers/guests

If you are currently staying at a property in an affected area:

If you have a confirmed booking in an affected area for November/December:

  • Contact the owner/manager of the property to determine whether your booking is still able to proceed.  Please be patient and understand that they may not be able to answer your concern immediately as they may need to determine that the property is fit for purpose.

If you have a confirmed booking in an affected area for next year:

  • We suggest you hold off contacting the owner/manager at this point in time.  Give them the opportunity to work with current and “soon-to-stay” guests.  We have advised all Owner/Property Managers to contact any future bookings where there may be an issue and they will do this over the next few days.

If you cannot reach the property owner/manager and your stay starts within the next 7 days we are here to assist you.  Contact Bookabach Support and we will action your support enquiry with urgency.

Advice for bach owners/managers

If you have guests currently staying at your property, please put a call in to them.  You can find their contact details at under the Contact details tab of the Opened booking.

If your guests’ travel plans need to change due to road closures or other issues, please work with them.  Contact Bookabach Support if you need our assistance with re-booking.

Useful links

Tourism NZ travel advisory

NZ Civil Defence

Interislander Ferry

Bluebridge Ferry

South Island highways update





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