Guest book entries on individual listings are provided by previous guests who have stayed at the property. To receive guest book entries for your property, please ensure that you Confirm all Bookabach rental bookings that are definitely going ahead on your website booking calendar. Doing this triggers an automatic process whereby we send a "Request for feedback" email to the guest after the stay has Completed.
This email contains a link to an online feedback form. The feedback form includes three sections: feedback on the transactions with you as the rental contact (member feedback), space for a guest book comment on the property and a section for the star rating (see the separate help article on this).
Note that you (as owner or property manager) will also receive a Request for feedback related to the transaction. This allows you to provide feedback on the guests.
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