Nobody at Bookabach will ever ask you for your password - either by phone or via an email. So, be immediately suspicious if anyone claiming to be us asks for it. It could be “phishing”.
Phishing is the act of attempting to acquire information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. The most common approach is via a “spoof” email or text message which directs a users to enter details at a fake website whose look and feel are almost identical to the legitimate one.
Please be cautious: Don’t disclose your password to anyone. If you follow a link in any email claiming to be from Bookabach please check that it goes to bookabach.co.nz - or a sub-domain (e.g. manage.*, secure.*). Even if the page looks like Bookabach - don’t trust it!
Lastly, if you receive any email, supposedly from Bookabach, requesting you to either supply or re-enter your username/password then please contact our Support Desk straight away.
Read the Wiki article on Phishing
If you've searched Help and can't find the answer to your question, we're here to help. Click here