How do I update my email address?

To update your email address:


1)  Go to and log in using your old email address and password*.

2) Click the down arrow on the right-hand side of your name (at the top of the page) and select Update Details.

3) Click the Contact Details option on the left-hand side.

4) Click the Change button after your email address.

5) Enter and Save the relevant details.

*If you’ve forgotten your password and no longer have access to your old email address, please don’t create a new membership account.  Instead, put in a support request (click the link) and we’ll change your email address for you.


1) Go to and log in.

2) Go to My Settings > Personal Details

3) Click the Edit Personal Details button.

4) Click the Change link after your email address.

5) Enter and Save the relevant details.


If your password is six or seven characters long, then you will have to update it to at least eight characters (with a minimum of one letter and one number) before you’ll be able to change your email address.  You’ll find an option to change your password in the same section as changing your email address.

If you have forgotten your password, please use the “Forgotten your password?” link in the log-in section to re-set your password.

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