Why has my listing dropped in ranking?

Your listing ranking on the website is determined by a number of factors.  If your listing suddenly drops in ranking then the most likely cause is your calculated conversion has dropped.

Conversion is calculated as a percentage of the number of nights booked over the number of nights enquiried over the past 12 months.  The number of nights enquired includes enquiries that overlap on the same dates.  Because of this conversion may change abruptly over high season depending on how efficiently you’ve been running your property management processes.  For the highest possible conversion use online booking - and respond to enquiries as soon as you can.

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