If you're stuck and need help on HomeAway NZ platform or bookings:
HomeAway support is available 24/7. Customer Service is provided by global and local call centres. If your need is urgent then call 0800 004 657 or +64 9 801 1377 if you're outside NZ.
If you're stuck and need help on the upgrade process or on Bookabach (legacy) platform bookings:
Bookabach support is provided Mon-Fri 9:00am to 4:30pm. Customer Service is provided by our local call centre. If your need is urgent call 0800 24 44 48.