Bad or “spam” enquiries are enquiries we’ve identified as either spam, phishing or unwanted solicitations for products and services. Spam enquiries are automatically hidden from you and are excluded from any conversion calculations so they do not factor into the calculation for listing score/ranking.
We automatically tag enquiries based on various spam filtering algorithms we’ve deployed. If you come across an enquiry you feel is spam but that has not been tagged as such then contact Customer Service.
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